Top 10 Microsoft 365 Backup And Recovery Services In 2026

Updated October 22, 2026
Written by Craig MacAlpine | Fact-checked by Harry Lidstone

The Short Answer

We've independently tested 12 backup and recovery solutions for M365. We found Veeam was the best option for all round M365 backup. Acronis ranked top for coverage across M365 and on-premises infrastructure. And OpenText CloudAlly was our choice for a fast, affordable and easy-to-manage backup solution.


Looking for a backup and recovery solution to protect your business data, ensure continuity, or meet strict compliance mandates? You’re in the right place, because we publish in-depth reviews of the best backup and recovery solutions.

Having a strong backup keeps you secure against accidental file deletion, ransomware, or service disruptions. They help you stay in control over your business data, even if something goes wrong.

Finding the right backup solution for M365 can be challenging. The market has become crowded, and there are few sources offering objective reviews of backup providers.

That’s why we built BackupVerdict. We have developed a unique, data-driven scoring framework and used it to test leading M365 backup solutions. Our goal is to provide clear, objective insight into how these products actually perform.

During our research, we found that many popular M365 backup services fall short in practice. Some are lacking certain features, like ransomware protection, while others are surprisingly slow or run into errors more than we would have liked.

So, we’ve tested restores, retention, and workload coverage, and reported on which tools are reliable and easy to manage. Our reviews are designed to help you cut through the noise and choose the right M365 backup solution with confidence.

Summary: Our Top 10 Rankings

Of all the products we tried, these are the best picks

  1. AvePoint Cloud Backup Best For Enterprises
  2. Veeam Data Cloud for Microsoft 365 Best All-Rounder
  3. OpenText CloudAlly Backup for Microsoft 365 Best For SMBs
  4. Acronis Cyber Protect Cloud Best for Coverage
  5. Hornetsecurity 365 Total Backup Best For Ease of Use
  6. NinjaOne SaaS Backup Best For MSPs
  7. Afi Backup for Microsoft 365 Best For Copilot Backup
  8. Spanning Backup for Microsoft 365 Best For Backup Health Visibility
  9. SpinOne Best For Security Teams
  10. CyberSentriq (formerly Redstor) Best For Compliance

Why Trust Us?

BackupVerdict provides independent advice, reviews and comparisons for backup and recovery solutions. We conduct independent, in-depth product testing of cloud backup and recovery, with hundreds of hours of research.

Learn more about who we are and read our M365 testing methodology.

Solutions TestedTotal Number Of Hours TestingCombined Years of Experience
20+250+35+

The Best Backup Solutions Compared & Reviewed

Overall Rating
8.5/10
8.4/10
8.2/10
8.1/10
8.1/10
8.0/10
7.1/10
6.9/10
6.7/10
6.6/10
Deployment 7.0 8.0 10.0 9.0 9.0 8.0 8.0 8.0 8.0 7.0
Coverage 10.0 9.0 7.0 9.0 8.0 9.0 9.0 7.0 7.0 8.0
Retention 9.0 8.0 8.0 9.0 8.0 8.0 8.0 6.0 6.0 8.0
Recovery 7.0 8.0 9.0 7.0 8.0 8.0 8.0 7.0 7.0 6.0
Resilience 10.0 9.0 7.0 7.0 8.0 6.0 6.0 6.0 7.0 7.0
Backup Health 9.0 8.0 7.0 9.0 8.0 9.0 7.0 9.0 6.0 5.0
Governance and Security 10.0 9.0 8.0 9.0 8.0 9.0 8.0 7.0 8.0 6.0
Commercials 7.0 7.0 10.0 7.0 9.0 8.0 5.0 5.0 5.0 7.0
Editor's Score 7.0 9.0 9.0 8.0 7.0 8.0 5.0 7.0 6.0 6.0

1. AvePoint Cloud Backup: Best For Enterprises

AvePoint Dashboard
AvePoint Cloud Backup See full review →
Overall Rating: 8.5/10
Deployment
7.0/10
Coverage
10/10
Retention
9.0/10
Recovery
7.0/10
Resilience
10/10
Backup Health
9.0/10
Governance and Security
10/10
Commercials
7.0/10
Editor's Score
7.0/10

To learn more, read our Microsoft 365 testing methodology.

Pros

  • Very broad coverage of M365 services, including Dynamics, PowerBI, Azure and Power Platform (Dynamics and Azure are licensed separately)
  • Supports large scale bulk recovery of multiple mailboxes
  • Granular system audits with 3-year retention policies
  • Full control over data residency with bring-your-own-encryption and bring-your-own-storage
  • Automated weekly offboarding detection for employees that leave
  • Behavior-based ransomware protection

Cons

  • 500 user minimum – not designed for SMBs
  • Monthly pricing is higher than some competitors
  • Certain features such as container configuration can require additional training to understand
  • Cloud Backup Express requires a separate license

AvePoint Pricing

Free plan available ✗
Trial available ✓
Seat-based pricing option ✓
Storage-based pricing option ✗
Starting Price (user / month unless otherwise noted) $4.00 (500-user minimum)
Higher Tier Pricing Not public

AvePoint offers an M365 backup solution designed for large, regulated enterprises, available for teams of 500 users or more. In our review, we were impressed by the strong customization around policies and controls, bulk recovery features, and the reporting capabilities on offer. It provides serious control over backups and if you need this level of granularity, AvePoint is one of the best solutions we’ve seen.

AvePoint is best suited for organizations with dedicated IT teams and tough compliance requirements to meet. It’s not a simple backup and recovery service, but goes much further than basic requirements, with features like data control and auditing. As you’d expect from a more enterprise-focused solution, deployment is a lot more involved than with simpler tools. AvePoint also offers a complimentary 90-minute onboarding session to help new customers get started with the platform.

2. Veeam Data Cloud for Microsoft 365: Best All-Rounder

Veeam Backup Health / Dashboard
Veeam Data Cloud for Microsoft 365 See full review →
Overall Rating: 8.4/10
Deployment
8.0/10
Coverage
9.0/10
Retention
8.0/10
Recovery
8.0/10
Resilience
9.0/10
Backup Health
8.0/10
Governance and Security
9.0/10
Commercials
7.0/10
Editor's Score
9.0/10

To learn more, read our Microsoft 365 testing methodology.

Pros

  • Broad M365 coverage, with Entra ID on Advanced and Premium plans (Azure and Salesforce sold separately)
  • Granular Role Based Access control with custom role creation
  • Excellent bulk restore capabilities
  • Intuitive interface which is easy to use
  • Self-service restore for end users
  • Fast search across every restore point of a mailbox
  • 24/7 support included with every plan

Cons

  • Standard backups run once per day; 10-minute Express backups need the $7 Premium plan
  • Admins can’t search email body text
  • Top level audit logs of all workloads are not exportable (you can export individual workload logs)
  • Relies on Azure cloud storage for backups and recovery, which is the same infrastructure as M365
  • Threat detection needs the Advanced or Premium plan

Veeam Pricing

Free plan available ✗
Trial available ✓
Seat-based pricing option ✓
Storage-based pricing option ✗
Starting Price (user / month unless otherwise noted) Foundation $2.63/user/month at 251+ users, billed annually; smaller tiers cost more
Higher Tier Pricing $7.00

Veeam Data Cloud is a market leader in the M365 backup space, and we were impressed in our review of the service. The cloud dashboard is very clean and modern and the solution is easy-to-use. We think it’s a good mid-way point between SMB focused backup tools like CloudAlly, and more enterprise solutions like AvePoint.

Coverage is strong, with support for the whole M365 suite including Exchange, SharePoint, OneDrive, and Teams, plus Entra ID and Azure. Entra ID is included in the Advanced and Premium plans, and Azure is a separate Veeam Data Cloud product. 1:1 Teams chats are supported, which isn’t always the case with other backup providers.

There is one limitation to be aware of: Veeam stores backup data in Microsoft Azure. This means that if there was a major Azure outage, you could lose access to both your production environment and your backups. By contrast, CloudAlly, Acronis, and Hornetsecurity all store backups independently of Azure.

Veeam told us every customer gets a named contact during onboarding, and every plan includes 24/7 production support.

3. OpenText CloudAlly Backup for Microsoft 365: Best For SMBs

Activate Exchange backup configuration screen
OpenText CloudAlly Backup for Microsoft 365 See full review →
Overall Rating: 8.2/10
Deployment
10/10
Coverage
7.0/10
Retention
8.0/10
Recovery
9.0/10
Resilience
7.0/10
Backup Health
7.0/10
Governance and Security
8.0/10
Commercials
10/10
Editor's Score
9.0/10

To learn more, read our Microsoft 365 testing methodology.

Pros

  • Extremely fast and easy deployment — backups running in minutes
  • Unlimited storage by default
  • Fast, intuitive recovery process with strong end-user recovery
  • Backup data stored on AWS, independent of Microsoft infrastructure
  • Simple, transparent pricing at $30 per licensed mailbox per year

Cons

  • No ransomware or malware scanning
  • Teams 1:1 chats not backed up
  • No FedRAMP or BYOK support, and no SOC 2 report of its own
  • Basic backup health dashboards — relies on activity logs and email notifications
  • Backup frequency limited to once per day (three times per day is a paid add-on)

CloudAlly Pricing

Free plan available ✗
Trial available ✓
Seat-based pricing option ✓
Storage-based pricing option ✗
Starting Price (user / month unless otherwise noted) $30 per licensed mailbox per year (or $3.00/user/month on a rolling monthly plan)
Higher Tier Pricing $36/user/year with the 3x-daily backup add-on (+$6/user/year)

CloudAlly is our top pick for SMBs. It’s easy to get started. You just need to authenticate, set permissions, and then you’re up and running. We had backups going within minutes, with no documentation needed.

4. Acronis Cyber Protect Cloud: Best for Coverage

Acronis Screenshot
Acronis Cyber Protect Cloud See full review →
Overall Rating: 8.1/10
Deployment
9.0/10
Coverage
9.0/10
Retention
9.0/10
Recovery
7.0/10
Resilience
7.0/10
Backup Health
9.0/10
Governance and Security
9.0/10
Commercials
7.0/10
Editor's Score
8.0/10

To learn more, read our Microsoft 365 testing methodology.

Pros

  • Best-in-market retention policies, with up to 6 backups per day (with Advanced Backup)
  • Unlimited storage for M365 backups
  • Built-in malware scanning of mailbox backups (requires Advanced Security +XDR tier)
  • Over 50 global data center locations — the widest data residency range of any vendor we tested
  • Covers Microsoft 365 apps, on-prem endpoints, servers, Azure VMs, and more
  • Support for Entra ID Backup

Cons

  • Interface will take time to learn and can be complicated
  • No keyword search across all mailboxes when recovering emails or files – limited to single mailbox
  • No bulk restore of multiple mailboxes
  • Licensing can get confusing – and the pricing here is higher than some competitors

Acronis Pricing

Free plan available ✗
Trial available ✓
Seat-based pricing option ✓
Storage-based pricing option Per-GB consumption pricing for native Microsoft 365 Backup Storage; standard plans per seat
Starting Price (user / month unless otherwise noted) $41.80/user/year, based on 50 users
Higher Tier Pricing $4.00

Acronis Cyber Protect Cloud is one of the best Microsoft 365 solutions we’ve tested, particularly when it comes to retention controls, resilience and coverage for M365 services. If your priorities for a backup solution are ransomware protection, granular policies and support for hybrid environments, Acronis is well worth considering.

The interface does take some time to fully get to grips with. And in general, the solution is better suited to mid-to-large sized organizations and MSPs than small businesses.

5. Hornetsecurity 365 Total Backup: Best For Ease of Use

Hornetsecurity Backup Health
Hornetsecurity 365 Total Backup See full review →
Overall Rating: 8.1/10
Deployment
9.0/10
Coverage
8.0/10
Retention
8.0/10
Recovery
8.0/10
Resilience
8.0/10
Backup Health
8.0/10
Governance and Security
8.0/10
Commercials
9.0/10
Editor's Score
7.0/10

To learn more, read our Microsoft 365 testing methodology.

Pros

  • Intuitive and easy to use app and console
  • Supports unlimited data retention
  • Offers multiple backups per day by default
  • Offers a bulk restore capability which is easy to manage
  • Good fit for MSPs with a strong multi-tenant dashboard
  • Runs its own data center infrastructure and is not dependent on Microsoft Azure

Cons

  • No malware or ransomware scanning within the backup product (slightly mitigated for Plan 3 or 4 customers where email security is included)
  • Admin roles are limited to full access and a restricted Service Desk role, with no custom roles
  • There are no retention policies for specific groups or users
  • There’s no tenant-wide keyword search in the backup module (there is archiving support for Plan 3 or 4 customers)

Hornetsecurity Pricing

Free plan available ✗
Trial available ✓
Seat-based pricing option ✓
Storage-based pricing option ✗
Starting Price (user / month unless otherwise noted) $2.75
Higher Tier Pricing Not public

Hornetsecurity is an easy-to-manage, intuitive backup solution. We think it’s a good fit for mid-sized businesses or MSPs who are looking for a user-friendly and effective solution. It’s easy to deploy, easy to manage, and it doesn’t require deep technical knowledge to get up and running. If you’re looking for predictable backups with unlimited retention and a set and forget experience, Hornetsecurity is a good option to consider.

Hornetsecurity 365 Total Backup can be purchased on its own or as part of the 365 Total Protection plans. The product was originally built by Altaro, a dedicated backup company with cloud-to-cloud backup experience that goes back to 2018. Hornetsecurity acquired Altaro in 2020 and Altaro’s expertise was integrated into Hornetsecurity’s broader security platform. Proofpoint completed its acquisition of Hornetsecurity in December 2025. In Europe, 365 Total Backup is still sold under the Hornetsecurity name; in the US you’ll more often see it marketed as Proofpoint 365 Total Backup.

6. NinjaOne SaaS Backup: Best For MSPs

NinjaOne Backup Health
NinjaOne SaaS Backup See full review →
Overall Rating: 8.0/10
Deployment
8.0/10
Coverage
9.0/10
Retention
8.0/10
Recovery
8.0/10
Resilience
6.0/10
Backup Health
9.0/10
Governance and Security
9.0/10
Commercials
8.0/10
Editor's Score
8.0/10

To learn more, read our Microsoft 365 testing methodology.

Pros

  • High-frequency backups (Exchange 12x/day, SharePoint 3x/day)
  • Strong end-user self-service access to historical data
  • Comprehensive search with AND/OR conditions and attachment content search
  • SOC 2 Type II and ISO 27001 certified
  • Strong governance controls with up to 10 predefined roles

Cons

  • Purpose-built for MSPs — less natural fit for standalone organizations
  • No built-in ransomware or malware scanning
  • Archiver add-on required for granular account-level retention
  • No BYOK encryption support

NinjaOne Pricing

Free plan available ✗
Trial available ✓
Seat-based pricing option ✓
Storage-based pricing option ✗
Starting Price (user / month unless otherwise noted) $3.00
Higher Tier Pricing $4.00

NinjaOne SaaS Backup is a mature, MSP-focused M365 backup and archiving solution. The product is built on technology acquired from Dropsuite, an Australian backup specialist with over a decade of experience in SaaS data protection. If you want high-frequency backups and the ability for users to self-serve historical data without IT involvement, NinjaOne is one of the strongest options available.

7. Afi Backup for Microsoft 365: Best For Copilot Backup

BackupVerdict usability scoring rubric
Afi Backup for Microsoft 365 See full review →
Overall Rating: 7.1/10
Deployment
8.0/10
Coverage
9.0/10
Retention
8.0/10
Recovery
8.0/10
Resilience
6.0/10
Backup Health
7.0/10
Governance and Security
8.0/10
Commercials
5.0/10
Editor's Score
5.0/10

To learn more, read our Microsoft 365 testing methodology.

Pros

  • Strong coverage with support for Copilot, Entra ID, and Power platform
  • Supports BYOK encryption
  • Heuristics-based ransomware detection
  • Very fast and simple to deploy
  • Granular role-based access controls
  • Unlimited default retention with customizable policies

Cons

  • No bulk recovery of multiple users
  • UI can be unintuitive
  • 50GB pooled storage per licensed user — backups stop after 30-days if this is exceeded
  • Smaller vendor with only 20 employees listed on LinkedIn

Afi.ai Pricing

Free plan available ✗
Trial available ✓
Seat-based pricing option ✓
Storage-based pricing option Per-seat pricing with pooled storage quota; additional storage terms depend on the order
Starting Price (user / month unless otherwise noted) $3.00/user/month
Higher Tier Pricing Custom quote - discounts for volume, education, and nonprofits

Afi.ai is an advanced backup solution for M365 which provides deep control and strong capabilities. This does mean it can be complex to manage, but for teams that value flexibility and security controls, we think it’s a strong solution to consider.

Afi.ai is designed for SMBs, but we found it offers a lot of features that you’d typically find in enterprise backup tools. For example, it offers very broad M365 coverage, including support for Copilot backup. Afi.ai provides granular admin controls, support for ransomware monitoring, and even Bring Your Own Key (BYOK) encryption.

8. Spanning Backup for Microsoft 365: Best For Backup Health Visibility

Spanning Coverage
Spanning Backup for Microsoft 365 See full review →
Overall Rating: 6.9/10
Deployment
8.0/10
Coverage
7.0/10
Retention
6.0/10
Recovery
7.0/10
Resilience
6.0/10
Backup Health
9.0/10
Governance and Security
7.0/10
Commercials
5.0/10
Editor's Score
7.0/10

To learn more, read our Microsoft 365 testing methodology.

Pros

  • Very quick and easy to set up — around 10 minutes from account creation to connected tenant
  • Standout backup health monitoring with dedicated problem codes and fix suggestions
  • Auto-protect feature automatically assigns licenses to newly discovered users
  • End-user self-service restore capabilities
  • BYOK encryption supported
  • Backup data stored on AWS, independent of Microsoft Azure

Cons

  • No bulk restore capability — each mailbox must be restored individually
  • No ransomware or malware scanning
  • Retention customization requires contacting support — cannot be configured in the UI
  • Backup frequency limited to once per day with no option to increase
  • Search limited to subject, sender, recipient, and date — no keyword or body text search

Spanning Pricing

Free plan available ✗
Trial available ✓
Seat-based pricing option ✓
Storage-based pricing option Per-license pricing with pooled 60 GB per license
Starting Price (user / month unless otherwise noted) $4.00 (via sales)
Higher Tier Pricing Not public

Spanning is a reliable backup solution aimed at SMBs. It’s quick to set up and we had our account running in about 10 minutes. Now part of Kaseya, it’s clearly aimed at teams that want something simple.

9. SpinOne: Best For Security Teams

SpinOne Governance
Overall Rating: 6.7/10
Deployment
8.0/10
Coverage
7.0/10
Retention
6.0/10
Recovery
7.0/10
Resilience
7.0/10
Backup Health
6.0/10
Governance and Security
8.0/10
Commercials
5.0/10
Editor's Score
6.0/10

To learn more, read our Microsoft 365 testing methodology.

Pros

  • Continuous ransomware scanning of backup data with ability to block infected restores
  • 2-hour recovery SLA on premium plan
  • Multi-SaaS coverage (M365, Google Workspace, Slack, Salesforce)
  • Choice of cloud storage provider (AWS, GCP, Azure, or BYOS)
  • Strong governance with detailed audit logging and custom permissions

Cons

  • Storage limits (30GB or 50GB per license) vs. unlimited at CloudAlly
  • Archived/departed users require paid add-on licenses
  • No bulk restore capability — each restore must be launched individually
  • Not ISO 27001 certified, no BYOK or FedRAMP compliance
  • Minimum $5,000 annual commitment

SpinOne Pricing

Free plan available ✗
Trial available ✓
Seat-based pricing option ✓
Storage-based pricing option Limited - per-user pricing with pooled storage (30GB/50GB per license); additional costs above the limit
Starting Price (user / month unless otherwise noted) SpinBackup costs $36/mailbox/year, with a $5,000 annual minimum
Higher Tier Pricing $9.00

SpinOne’s security controls are the strongest we tested, with continuous ransomware scanning of backup data, the ability to block restores of infected files, and a 2-hour recovery SLA on the premium plan. However, SpinOne is a premium product with storage-based pricing and limited bulk restore capabilities, so is best suited for teams looking particularly for the strongest security controls available.

10. CyberSentriq (formerly Redstor): Best For Compliance

Redstor Backup Health
CyberSentriq (formerly Redstor) See full review →
Overall Rating: 6.6/10
Deployment
7.0/10
Coverage
8.0/10
Retention
8.0/10
Recovery
6.0/10
Resilience
7.0/10
Backup Health
5.0/10
Governance and Security
6.0/10
Commercials
7.0/10
Editor's Score
6.0/10

To learn more, read our Microsoft 365 testing methodology.

Pros

  • Broad coverage including Entra ID and Azure VM backups from a single platform
  • Built-in malware scanning across 14 attachment types
  • Redstor-operated storage, separate from Microsoft’s infrastructure
  • Immutable backups stored independently of Microsoft Azure
  • SOC 2 and ISO 27001 certified
  • Supports customer-managed encryption keys (Azure Key Vault or AWS KMS)

Cons

  • Interface usability adds friction to daily administration
  • Granular search and item-level restore are limited
  • Audit logs have minimal detail and cannot be exported
  • No end-user self-service restore
  • Teams 1:1 chats not backed up

Redstor Pricing

Free plan available ✗
Trial available 30-day trial; 25 Exchange/OneDrive seats per service and 25 SharePoint/Teams sites
Seat-based pricing option ✓
Storage-based pricing option ✓
Starting Price (user / month unless otherwise noted) $1.98/active user/month, $1.32/inactive user/month
Higher Tier Pricing Not applicable

Redstor is best suited for teams that are looking for strong governance and data sovereignty, as well as broad coverage for M365 services. Redstor is now part of CyberSentriq, formed when it merged with email security vendor TitanHQ in June 2025. We’d recommend it for MSPs and mid-sized organizations looking for a high performing backup solution with solid controls and compliance support.

Other Products

Overall Rating
6.5/10
4.0/10
Deployment 8.0 3.0
Coverage 7.0 5.0
Retention 6.0 4.0
Recovery 7.0 3.0
Resilience 6.0 4.0
Backup Health 6.0 4.0
Governance and Security 5.0 4.0
Commercials 8.0 7.0
Editor's Score 6.0 3.0

IDrive

IDrive is an established backup company that has been operating since 1995, historically known for backing up physical devices and servers. Their M365 offering is best suited for small businesses already using IDrive, especially those looking to add cloud backup to an existing IDrive setup.

In our testing, IDrive was very simple to set up — under 5 minutes to first backup — and pricing is attractive at $2.00/seat/month with unlimited storage. IDrive also allows both business and personal Microsoft accounts to be backed up on the same tenant, which is unique in this category. Personal accounts can’t restore Outlook data, due to a Microsoft API limitation. Backups run 3 times per day plus on-demand, and backup data is stored independently of Microsoft Azure infrastructure. In September 2026, IDrive added Entra ID backup for $10 per seat per year. Some Exchange features, including archive mailboxes, Public Folders and group mailboxes, depend on Microsoft’s Exchange Web Services (EWS), which Microsoft retires in April 2027.

The restore interface is functional and easy to navigate, taking around 5 clicks to initiate a full restore. Cross-user restores work as expected. However, there are coverage gaps that add up: IDrive cannot back up classic SharePoint sites or OneDrive shared folders, and Teams channel conversations are backed up but can’t be restored. There’s no bulk restore capability — mailboxes must be restored one at a time, and Mail, Contacts, Calendar, and Tasks all have to be restored separately. Admin controls are basic with only “full access” and “read only” roles, and there are no real-time notifications for backup progress or failures.

IDrive is best suited for small businesses already using IDrive for device/server backup, or teams who want to back up business and personal Microsoft accounts together. Organizations that need bulk restore capabilities or real-time monitoring should look elsewhere.


Asigra SaaSAssure

Assigra Testing

Asigra was a leader in managed backup services for the Windows market. Their M365 cloud backup solution, SaaSAssure, is designed for MSPs looking for a cost-effective backup solution. Unfortunately, our review flagged some significant issues, including a slow user interface and missing functionality, that limit what could be a very effective product at a very competitive price point.

The user interface is very basic, and we found it to be very slow, with a significant amount of buffering and slow loading as you navigate the platform. There are limitations we haven’t experienced in other platforms, for example admins are locked out of the backup environment for a workload while a recovery was in process. We also found errors, for example one restore attempt ran for 8 hours, and then failed due to a data mismatch error.

The solution costs $1.30 per licensed user, which makes SaaSAssure the cheapest solution that we’ve reviewed by quite a significant margin. There are benefits to the solution. It supports bring your own storage, and supports incremental data backup, with up to 999 restore points. There’s also a multi-admin approach to modifying or deleting cloud backups, which is a good security measure to have in place.

Due to these issues, despite the positive pricing and the strong features like bring your own storage support, we cannot currently recommend SaaSAssure as a suitable cloud backup service for M365. If you are an MSP that already uses Asigra for other services, then maybe there’s an argument to use this solution for M365 as well. But most organizations that are looking for a new solution are probably best off looking elsewhere.

Checklist: How To Choose The Right Backup

When looking for a backup and recovery solution for M365, we have picked out a list of nine criteria that we think are essential for a strong solution. Here is a handy checklist you can use when researching, and the questions you should be asking:

  • Coverage: Does it cover the key M365 applications, such as Exchange, SharePoint, OneDrive, and Teams? What about Teams 1:1 chats, Public Folders, or Entra ID? Microsoft now includes seven days of Entra ID backup with Entra ID P1 and P2, so check what a third-party tool adds beyond that.
  • Retention: How often are backups captured? How long are backups retained, and what policies are available?
  • Recovery: This is crucial. Can you easily restore sites, mailboxes, and files? Can you restore to the original user, or a new location? Are there non-destructive restore options?
  • Resilience: Does it detect indicators of compromise? Can it spot ransomware? Are backups secure and immutable?
  • Backup Health: How transparent is the system? Can it alert you to failed backups? Can you get alerting on backup health?
  • Governance: Are there strong admin controls? Can you view audit logs? How granular are admin permissions?
  • Security: What certifications does the system have? What security controls are available, e.g. MFA, single sign-on? What are the data residency options?
  • Usability: Is the platform easy to use? Is it clear to address support issues? How easy is it to find and recover files?
  • Commercials: Is the licensing clearly defined? Are pricing and packages clear? Are there any add-ons available? Is the support high quality?

As reviewers, we’ve spent a lot of time looking into each product and answering each of these questions in order to create what we believe are objective, helpful reviews.

Pricing is obviously also a key consideration, but this is hard to measure objectively. Where available we have considered pricing under the Commercials section, but it’s important to note pricing is often dependent on location and company size.

This checklist is the foundation of our review methodology, which we have applied to all of the backup and recovery solutions for M365 reviewed on this list.

How We Tested & Chose the Best Backup Products

To identify the best Microsoft 365 backup solutions, the BackupVerdict team put the leading providers through a standardized, hands-on testing process designed specifically for the Microsoft 365 ecosystem.

All products were tested in controlled environments using dedicated Microsoft 365 test tenants populated with realistic data. This allowed us to evaluate each solution under consistent conditions and ensure results were fair and directly comparable.

Each backup provider was scored using a 100-point technical audit, with final scores converted to a rating out of 10. Our methodology is divided into nine weighted categories, balancing objective feature verification with real-world usability and recovery performance.

Below is a high-level overview of how we evaluate Microsoft 365 backup tools and why each category matters.

How We Rate Products

A breakdown of our scoring methodology

18% 15% 11% 11% 10% 10% 9% 8% 8%
Recovery
Resilience
Retention
Backup Health
Coverage
Editor's Score
Governance and Security
Deployment
Commercials
Spanning Testing

Our Scoring Rubric

We score each category on a 0-10 scale using the following criteria:

  • 2 (Poor): Works only in ideal conditions; unreliable or significantly limited
  • 5 (Adequate): Works as documented but requires documentation to use; functional but not intuitive
  • 8 (Strong): Reliable in realistic scenarios; handles edge cases well
  • 10 (Excellent): Fast, intuitive, strong guardrails; exceeds expectations

Final Scoring

Each product’s final score reflects its total weighted performance across all nine categories. Every vendor is evaluated using the same methodology, scenarios, and weightings, ensuring consistency across our rankings.

Our goal is simple: to help you choose a Microsoft 365 backup solution that actually works when you need it most.

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